TrueCode Online FAQs
Q: What is TrueCode Online?
A: TrueCode Online is an online platform that offers unlimited access to all of our software addons. It is a subscription-based service that provides a range of benefits and features to enhance your experience with TrueCode products.
Q: Will I still need activation codes or the USB security device?
A: No. Just create an online account and you're ready to go. The software doesn't lock or time out and is ready when you need it.
Q: What are the benefits of a subscription?
A: With a valid subscription, you can enjoy unlimited use of all of our software addons. You can also access TrueCode online service from any device that supports our interface types, including TrueCode Smart, HT2, HT3, and HT4 devices. Additionally, our automatic update system ensures that you have access to the latest updates and features as soon as they become available.
Q: Can I use my previously purchased add-ons with TrueCode Online?
A: Yes, you can. The online service allows the free use of your previously purchased add-ons, and you do not need a valid subscription to use them.
Q: What has changed with the availability of software addons?
A: We will no longer be selling software addons individually. Instead, all of our software addons will now only be available through our subscription service.
Q: What is the difference between TrueCode Online and purchasing software addons individually?
A: With a subscription, you have access to all current and future addons at no extra charge, providing you with the best value for your investment. Purchasing software addons individually can be expensive, and you may not have access to future updates or new addons.
Q: How often are updates released for TrueCode Online?
A: Our automatic update system ensures that you have access to the latest updates and features as soon as they become available. Updates are released regularly to ensure that our platform remains up-to-date and efficient.
Q: How do I subscribe to TrueCode Online?
A: To subscribe to the service, simply visit our website and select the subscription package. Once your order is processed, you will have immediate access to all of our software addons and features.
Q: I'm an existing customer with TrueCode Smart/HT2/HT3/HT4. When will I receive the new software?
A: The new software will be sent out in a phased rollout over the coming weeks. We appreciate your patience as we work to ensure a smooth transition for all of our users.
Q: What hardware device is required for TrueCode Online?
A: You can use a TrueCode Smart device or HT2, HT3, or HT4 device with the new service. If you have none of those, then select the TrueCode Online hardware from our store. Our online platform is compatible with all of these interface types, allowing you to access our software addons from any device that supports them.
Q: I'm still using Windows 7. Will it work with that?
A: No. Microsoft has ended mainstream support for Win7 in January 2020, and most modern applications are designed to work with newer operating systems. Additionally, Win7 lacks the necessary security updates and features to provide a safe and stable environment for your app to run. Use Windows 10.
interface types, allowing you to access our software addons from any device that supports them.